Frequently Asked Questions
Find practical information about Maple Sleep sound machines, calming sounds, timers, night lights, charging and everyday use. Product features can vary by model, so please check the relevant product page or user guide.
Product Use
Maple Sleep sound machines are designed to help create a more comfortable sound environment for sleep, relaxation, travel and everyday wind-down routines.
White noise can help mask distracting background sounds. Choose a comfortable volume for your space and do not place the speaker close to the ear at a high volume.
Sounds & Volume
Use a comfortable volume that does not feel harsh or intrusive. Keep the device at a safe distance and follow the instructions for your specific model.
Bluetooth, Timer & Night Light
Features vary by model. Please check the individual product page or user guide before purchasing or using a feature.
Charging & Battery
Use the charging method and cable specified for your model, and follow the product instructions. Battery capacity and charging features may vary.
Shipping, Returns & Warranty
Please review the relevant policy page or contact Maple Sleep before placing your order. Policy details should be confirmed from the current website before publication.
Wholesale & OEM
Visit the Wholesale & OEM page for more information about private label, wholesale, OEM and ODM enquiries.